It’s not safe to be without a VPN for long, though; every time you connect to the internet, your information is vulnerable. That’s why I recommend Cyberghost as a low-cost alternative. It’s not as fast as ExpressVPN, but is still speedy enough for smooth streaming and browsing. Plus, it offers a longer money-back guarantee (with its long-term plan), so you can try out its features at a comfortable pace. To ensure that you get your money back from ExpressVPN, be sure to cancel your existing subscription within the money-back period. It’s a really simple and quick process, as long as you take the right steps. Try CyberGhost Today Jump to see more great alternatives
How to Cancel Your ExpressVPN Account and Get a Refund
With ExpressVPN’s money-back guarantee, you have up to 30 days to request a refund if you’re not completely satisfied with it. All you have to do is ask for your money back through its 24/7 live chat function. With subscriptions made through the Google Play Store, you have to cancel your account through your Google Play account and then request a refund through ExpressVPN. On the other hand, subscriptions made through Apple’s App Store need to be refunded there. That means it’s up to Apple when and if you get your refund — not ExpressVPN. But as long as you’re within the money-back guarantee period, it shouldn’t be an issue. Still, it’s always best to sign up directly through the VPN’s website to ensure you’re covered. And you can always download it to all of your devices after signing up, anyways. The steps for claiming your refund through ExpressVPN’s site are as follows:
How to Cancel & Get a Refund on ExpressVPN’s Website
The support team member told me it would take 5-7 business days to receive a refund. So, I was surprised when I got all of my money back after 3 business days. I also received a confirmation email once the refund was confirmed. Until the process is complete, you will still have access to your account. You should also be aware that how fast you receive a refund may depend on your bank or the payment method you use; PayPal is the fastest. Overall, it was an easy, straightforward process, and I especially like the 24/7 chat function. I appreciate not having to wait for an email response. In my experience, you normally get a response in under a minute.
How to Cancel ExpressVPN on Android
For this method, after you cancel your subscription through Android/Google, you still have to request your refund separately, through ExpressVPN. To do so, follow these steps: When you sign up via the Play Store, that’s where you’ll be billed — not by ExpressVPN directly. However, you’ll still be covered under its 30-day money-back guarantee. If you’re looking for a suitable replacement, there are plenty of great VPNs for Android available.
How to Cancel ExpressVPN on iPhone
If you’ve bought ExpressVPN through the App store, you’ll have to cancel through Apple. Luckily, it’s straightforward. To find a VPN that’s a better fit for you, check out this list of the top VPNs for iOS.
What is the ExpressVPN Money-Back Guarantee Policy
ExpressVPN’s 30-day money-back guarantee covers all its plans, short and long-term. This lets you test out all its features with confidence, knowing you can easily get your money back if you’re not 100% happy with it. As long as you request your refund within the 30 days, you’ll have no issue getting your money back. Just remember that it covers 30 days, not one month. That means if you signed up at noon on July 1st, it expires at noon on July 30th. In addition, if you change plans or upgrade, this will waive your money-back guarantee. In a few rare cases, it’s possible to receive a refund after 30 days — for instance, if you encountered a technical error. Although, to get a refund in this situation, you’ll need to prove the service was unusable in the time period and that you attempted to contact support.
I Canceled My ExpressVPN Subscription — Now What?
ExpressVPN might not have been the right service for you. If the price was your reason for canceling, I don’t recommend testing a new service using a free trial to save money. They are usually super limited in their features and don’t provide a good impression of how the VPN actually works in the long term. That’s why I’ve put together a list of the best alternatives to ExpressVPN. Each one offers budget-friendly prices and a money-back guarantee. That way, you can make sure it’s the right VPN for you before fully committing. I advise signing up for an alternative before you cancel ExpressVPN so there are no interruptions in your online protection or unblocking abilities.
Best Alternatives to ExpressVPN
1. CyberGhost — Specialty Servers For Reliable Streaming, Gaming, and Torrenting
CyberGhost has a wide selection of specialty servers for streaming, gaming, and torrenting. The gaming and downloading servers are optimized for fast speeds and security. Its streaming connections are designed to unblock specific platforms across the globe. These helped me unblock several worldwide streaming platforms within minutes. For instance, I tried it with Prime Video US, Hulu US, and BBC iPlayer UK. I used its Netflix SG (Singapore) to watch Glass Onion: A Knives Out Mystery. My connection was smooth and stable the entire time. It’s connections are pretty fast for streaming, too. I tested 4 nearby servers across Europe and had an average of 121.7 Mbps, only 8% less than my starting speed. Although I wasn’t so impressed with long-distance speeds. For instance, in San Paulo, Brazil I got 50.2 Mbps. CyberGhost’s NoSpy servers provide extra privacy protection. They’re located in Romania, which is outside of the 14-Eyes Alliance. Plus, CyberGhost manages these servers internally, which is a rare feature for a VPN. By eliminating any third-party involvement, NoSpy servers prevent your data from being compromised. Its no-logs policy guarantees it will never store any of your information. As added assurance, its servers are completely RAM-based, so they erase all of your data every time the server restarts. One point to consider if you want a more budget-friendly VPN is that CyberGhost’s short-term plans are on the pricey side. Plus, they only come with a 14-day money-back guarantee. However, CyberGhost’s long-term plans are super affordable — you can sign up for just $2.11/month. This includes 7 simultaneous device connections — which is a little more than ExpressVPN. It also offers an extended 45-day money-back guarantee. Its 45-day money-back guarantee is one you can rely on. I asked for a refund through its 24/7 live chat feature. The support agent was helpful and processed my return after I explained why I was canceling. In 5 days, I had the full refund back in my account. Try CyberGhost Risk-Free »
2. Private Internet Access — Easy to Install and Use With Almost Any Operating System
Private Internet Access (PIA) is compatible with every major device and operating system. It offers a full GUI for Linux, which Linux users know is rare. It also has apps available for Windows, Android, iOS — and full-featured extensions for Chrome, Firefox, and Opera. With 29,650 servers in 84 locations, it has one of the largest networks in the industry. Its global coverage allows you to unblock and stream from platforms around the world. For instance, I watched BBC iPlayer while using a UK server. Just as easily, I connected to the US to stream shows on HBO Max and Netflix US. Security-wise, PIA uses AES 256-bit encryption, the strongest type there is. Even the world’s most advanced computers will need several thousand years to break that encryption. It also has an effective ad and malware blocker that gave me safe and smooth browsing. Some of its long-distance servers were pretty slow, though. For instance, my base speed dropped from 131.5 Mbps to 33.9 Mbps when connected to LA. But when I tested nearby connections, it was much faster, averaging 123.4 Mbps. PIA’s plans are pretty affordable, but its long-term plan is least expensive at $2.03/month. It offers the same features as the short-term plans but saves you more over the long run. All plans include Unlimited simultaneous device connections. You can test PIA out risk-free with its 30-day money-back guarantee. To see if it’s legitimate, I requested my refund through a 24/7 live chat agent. After I provided my reason to cancel, they proceeded with my request, and I was fully refunded after 4 days. Try Private Internet Access Risk-Free »
3. NordVPN — Unique Security Features for Enhanced Safety Online
NordVPN brings more than the standard security features. For example, Threat Protection blocks ads and trackers while scanning for malware. Before it lets you load a site or download a link, it checks that it’s safe. It also searches for and deletes any downloaded malware it finds on your device. Its NordLynx protocol gives you strong security and fast speeds. It’s based on the superfast WireGuard protocol with the bolstered security of a double NAT system. When I tested it, I only lost 2% of my speed on nearby UK connections, and around 24% between Japan and Australia. While connected in Australia, I streamed 2 episodes of Wednesday on Netflix in Ultra HD without buffering. I also unblocked a few other sites: Stan (Australia), BBC iPlayer (UK), and HBO Max (US). Not only could I stream buffer-free, but accessing global platforms was easy. Compared to CyberGhost, NordVPN’s app is bulky. That said, the world map display makes it easy to connect. Once it’s on, you can minimize the app as it runs in the background. The long-term plan is the best value; you can get NordVPN for just $3.29/month — short-term plans cost much more. There are alternative plans but they cost a little more. Like Complete, which includes encrypted cloud storage, a data breach scanner, and a password manager. You also get up to 6 simultaneous device connections with every subscription. NordVPN has a dependable 30-day money-back guarantee. To prove its claims, I contacted live support and asked for a refund. The agent agreed and processed my request within 5 minutes. I got my money back in 3 business days. Try NordVPN Risk-Free »
How long until I get my money back after canceling ExpressVPN?
It depends on your bank, but ExpressVPN tries to refund you within 7 business days. When I asked for a refund, I received my money back in 3 days. Best of all, it only took me 5 minutes to get my refund approved via the 24/7 live chat, making the process quick and easy. Also, your payment method impacts the speed of your refund, with PayPal providing the fastest refunds of 1 business day.
Can you cancel ExpressVPN and get a refund at any time?
As long as you’re still within the 30-day period, you can easily get your money back. This applies to all subscription plans. However, your subscription will immediately end once you do this, meaning you won’t get access to it for any unused days you have left. Trying to get a refund once you’re past the money-back guarantee validity is a little tricky. First, you’ll need to prove that you had a technical problem with ExpressVPN. Also, you need to show that you tried to reach customer support, but failed. If you’re in this situation, ExpressVPN may provide a partial refund based on the number of days that you couldn’t use its VPN.
What are the reasons you might not get a refund from ExpressVPN?
The two reasons are: if you pass the refund period or if Apple denies your request. ExpressVPN gives you 30 days to test it risk-free, so just be sure that you claim your refund within that timeframe. Payments made through the App Store don’t send billing information to ExpressVPN. So ExpressVPN won’t approve or issue your refund in this case — Apple will. That’s why it’s always best to sign up directly through the VPN’s site to guarantee you’re covered. That said, I’ve never heard of any cases in which Apple denied a refund made within the money-back guarantee period.
Do I need to cancel auto-renewal to get my ExpressVPN refund?
Not at all! Auto-renewal will instantly be disabled when you ask ExpressVPN for a refund. You can always log into your account and cancel auto-renewal to avoid future charges. This won’t initiate a refund, though. You still have to contact ExpressVPN via live chat or email to ask for your money back. That’s why it’s easiest just to cancel and request your refund all at once, through support. Also, you might want to turn off automatic renewals if you plan to pause your subscription and reactivate it at a later date. This won’t get you a refund. But it will let you use ExpressVPN until the money-back guarantee expires without rolling into new subscription. To do so, you just need to head to My Subscriptions > Edit subscription settings > Turn off automatic renewals.
Can I cancel ExpressVPN after my free mobile trial?
You don’t need to, it will cancel automatically. ExpressVPN’s 7-day free mobile trial won’t charge you unless you decide to subscribe for a plan at the end of the trial period. But don’t worry, you’ll still get the 30-day money-back guarantee when you do sign up. If ExpressVPN is not for you, you can easily claim your refund. Try CyberGhost Risk-Free
Cancel ExpressVPN Now
Although I recommend it for fast speeds and strong security, I understand if ExpressVPN isn’t the right fit for you. Even if you use the latest ExpressVPN discounts, it’s still not the cheapest VPN on the market. It doesn’t come with an ad-blocker either, which means you need to double-up on the software. Thankfully, ExpressVPN’s 30-day money-back guarantee is reliable and straightforward. When I went through the refund process, It took less than 5 minutes to make my request and I had the money back in my account within 3 days. If you decide to cancel ExpressVPN, it’s best to replace it with a VPN that suits your needs. For strong unblocking abilities and fast speeds, I recommend CyberGhost as an alternative. It’s user-friendly, reliable, and secure — and offers a 45-day money back guarantee.
The best alternatives to ExpressVPN in 2023 are…
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